Privacy Statement
Last updated: January 2026
At Flow Chiropractic, we take your privacy very seriously. We handle your personal data with care and process it exclusively in accordance with the General Data Protection Regulation (GDPR) and other applicable laws and regulations.
1. Who are we?
Flow Chiropractic
39 Van Humboldtstraat,
, 3514 GM Utrecht
Phone: +31 30 899 3762
Email: info@flowchiropractic.nl
Flow Chiropractic is responsible for the processing of personal data as described in this privacy statement.
2. What information do we collect?
In order to provide you with the best possible service, we may process the following information:
Personal Data
Name
Address
Date of Birth
Phone number
Email address
Health Data
In order to provide chiropractic care, we may process the following data, among other things:
Medical History
Health Questionnaires
Research Findings
Treatment Information
Referral Letters and Medical Reports
Website Information
When you visit our website, technical data may be collected, such as:
IP address
Browser Type
Website Use
Cookies (if applicable)
3. Why do we collect this information?
We process personal data in order to:
To be able to provide responsible chiropractic care
To maintain a patient record
Schedule and Manage Appointments
Communicating with you
Issue invoices and process payments
To comply with legal obligations
To improve our services
4. On what basis do we process your data?
We process personal data based on:
Your Consent
The Treatment Agreement Between You and Flow Chiropractic
Legal obligations, including the WGBO
Legitimate interests necessary for the operation of our practice
5. Patient Record
As healthcare providers, we are legally required to maintain patient records in accordance with the Medical Treatment Agreement Act (WGBO).
Your medical records are carefully secured and are accessible only to those involved in your treatment.
According to the statutory retention periods, patient records are generally retained for at least 8 years from the date of the last treatment.
6. Sharing Data
We never sell your personal information to third parties.
Data is shared only when necessary:
With other healthcare providers involved in your care (if necessary and where required, with your consent)
With health insurers, if applicable
With software vendors that process data on our behalf
When we are legally required to do so
Parties that process data on our behalf are required to handle your data with care and confidentiality.
7. Data Security
We take appropriate technical and organizational measures to protect your personal data, including:
Secure Patient Software
Password-protected systems
Restricted Access to Patient Data
Secure means of communication where necessary
8. Your Rights
You have the right to:
Viewing Your Personal Data
Correcting Incorrect Information
Requesting the deletion of data in certain cases
Limit processing
Objecting to Data Processing
Request a copy of your information
Would you like to exercise one of these rights? If so, please contact us.
9. Cookies
Our website may use cookies to ensure that the website functions properly and to improve the user experience.
You can adjust your cookie settings through your browser.
10. Questions or Complaints
Do you have any questions about this privacy statement or about how we handle your personal data? Please feel free to contact us.